Friday, June 15, 2018

My Marketing Arsenal: The Personality Profile

Using a DISC Personality Profile for marketing is one of the strongest tools in my arsenal. Knowing my personality type and that of my clients and colleagues helps me work more effectively. So much so, that I often recommend that clients implement the simple test as part of their team building.

Have you ever noticed that your thinking style, interests, and behavorial traits are different from your friends and colleagues? You may subconsciously interact differently with people based on their personality. You often, without thinking about it, customize your communications with people depending on how you know they process or work.

Everyone is different. As Mister Roger says, “You are special. There is no one else like you in the whole world.” Understanding your own thinking style as well as your colleagues is powerful –it will increase work productivity, teamwork, and communication. It can also help you to recognize and express gratitude.

A great venue to discover thinking styles is a company retreat.  Company retreats are often organized to help team members bond in a more relaxed, casual, non-work atmosphere. There are many do-it-yourself training and developmental tools on the market that you can simply implement into your retreat agenda. Or, you can go as far as hiring a professional facilitator to administer the tool, and provide deeper color around the results.

So what are the four personality types?
Dominance, Inducement, Submission, and Compliance.

I’m a “D” and the adjectives used to describe a “D” are pretty spot on for me.

D=challenge, winning, control, dominance, bottom line
I=Approval, popularity, excitement, enthusiasm, breaking new ground
S-Stability, traditions, acceptance, support, encouragement, collaboration
C=Precision, order, logic high standards, clear expectations, independence

At a recent clients’ company retreat I was able to see first hand the true power and insight that a tool like this provides.  After the event, I spoke with a few of the attendees to learn how they immediately improved interpersonal communications, connected more effectively with co-workers, and understood what they needed to be most effective.  The feedback speaks for itself:

Darnell: “I am a C. It was nice to know to why I was clashing with certain people. Some D's tend to rub me the wrong way and I feel like I left the retreat with a better understanding of why and adding a little more grace to those people who aren't even aware of how they come across to different personalities. For example: If Pam's words and actions feel a little pushy and overbearing., I can step back instead of immediately being defensive or taking it personally. I can remember that Pam is a D and accept that she more than likely means no ill will, it’s just her take charge type of personality.”

Kristel: “I'm a D.  It helps sometimes to understand why some people think and approach situations completely differently from how you approach things.  I think it just helps explain some reactions to situations. Andrew and I are both Ds and so we will "challenge" each other often on things and he is very pushy about it.  That is his "D" personality coming out.  I'm sure he would say the same about me.  Knowing he is that way, helps to put it all in perspective (I can think of since I"m a "D" too, how would I react to that situation/question).  On the flip side, James is an "I", so he is not pushy but he is much more effective in sales type situations.  I try to pay attention when he talks about how he presents things because I think the "I" side of him can present that type of information much more effectively than I can and since I have to try and sell also, I try to learn as much from him as I can.”

This client continues to reflect back on this exercise, and takes into consideration the four personality types when making large company-wise decisions. I often hear the disclaimer, “Well, how are the Cs going to react to this? What will the Ds have to say about that?” It’s great that they continue to keep the different behavioral traits in mind when making company decisions.

What’s your personality type?

Friday, June 1, 2018

The Wheels on the Bus

Ground transfers are part of most meeting and events. Whether you are transporting to/from airport and hotel, team building activities, or dinners—there are many opportunities to not only brand and communicate your message—but also to engage your attendees. It’s always great to have a cooler of bottled water on hand and a basket of snacks. If my client has the budget, I’ll brand the bottled water—or even suggest they go green and provide everyone a branded re-usable water bottle for later use. Snacks are good too! A variety of sweet, salty, and healthy is important. I try to source from local vendors and introduce my groups to unique and tasty snacks that are made in the area they are visiting.

You have your attendees’ full attention. They aren’t going anywhere while the bus is moving. How do you take advantage of that? How do you make it a memorable experience? These three interactive games work best for smaller groups (under 50 people) and really well for company retreats.

Who Bowled in a League with OutKast in Atlanta?
Ahead of your program, ask each attendee to provide three “secret” facts about themselves. On the bus drive, read the fun facts and have attendees guess who it is.  Attendees will not only get to know each other better, they may connect over similar interests.

I Got the 1981 Motley Crue Album. 
Ask attendees to bring an old CD or DVD that they no longer want/need. Collect all the items and redistribute on the bus ride.  It’s really fun to see peoples’ different music and movie preferences. You can even try to guess who “donated” your new gift.

I Love Your Purple Squirrel Hat!
Ask each attendee to bring a crazy hat. Do not define “crazy”—let them decide how they define “crazy.” Attendees can wear their crazy hats on the bus—it’s a great ice breaker and even better for photos once you get to where you are going!

How do you use ground transfers as a marketing opportunity?