Friday, March 8, 2019

Healthy meetings must start with a healthy planner

In the report The 10 Most Stressful Jobs of 2017 by Forbes, Event Management came in 5th, beaten only by enlisted military, firefighters, pilots and police, which are undoubtedly high pressure, high-risk careers. While no one is going to die as a result of planning an event or meeting, any meeting planner will attest, the job is stressful and demanding and requires heavy travel (you often live in airplanes and hotels) and deadlines rule your world.

With a new focus on healthier meetings that incorporate wellness, it’s fair to state that healthy meetings must start with a healthy planner. How can a planner take better care of themselves so they can focus on planning healthy meetings? The first step is to acknowledge that health and wellness is a lifestyle, not a seasonal hobby. As a figure competitor and meeting planner, Here are my top five tips for staying well:
1. Disconnect. Studies have shown that you’ll be 30% less productive if you check email within 60 minutes of waking. Why? You go into fear and stress mode straight away. The number one cause of stress is the feeling of not having enough time. Oh and btw, stress is highly contagious.
2. Keep 45–50 minute hours. In other words, schedule meetings/calls for 25 minutes vs 30 minutes or 50 minutes instead of 60. This will allow you downtime in between meetings to process, and avoid the feeling of being rushed.
3. Recharge daily for 5–10 minutes several times throughout your day.We need downtime. Examples include connect with a friend, perform an act of kindness, physical exercise, aromatherapy, take a walk outside, play with kids, or pets, guided meditation, listen to music.
4. Eat healthy. Drink at least one gallon of water a day. Stay away from sugary snacks and opt for healthy whole fruits, plain nuts, raw veggies.
5. Exercise. Find an activity that raises your heartbeat and that you truly enjoy. That may be a run in your neighborhood, or a session on the treadmill in your house while you watch the Young & the Restless. It may be playing beach volleyball a few nights a week, or weight training. Find what works for you, and stick with it.
Feel free to reach out and share your tips on staying well. Look for my next blog post where I’ll discuss tips for incorporating wellness into your meeting.

Thursday, January 31, 2019

Where to Take Your Incentive Groups in 2019

When meeting planners educate and pitch their first-hand experiences of off-the-radar destinations to their clients, companies become more risk-adverse and more adventurous.
As an experiential marketer and meeting planner, I love introducing off-the-beaten-path destinations to my clients. My distributed model clients particularly demand undiscovered hidden gems for their company retreats. Their employees are based around the world, so it makes sense to look beyond those first-tier cities and help them discover something new.
Beach destinations are always a hit—especially in the beginning of the year when it’s freezing in most of the northern hemisphere. Culturally-rich destinations are also a draw as they allow the teams to learn in different ways and incorporate local customs into their bonding time. Not to mention, attendees will walk away from these destinations more worldly, and you can bet they will always remember the event.
Here are my four off-the-beaten-path destinations that should be on your radar for incentive groups in 2019:

Cartagena, Colombia

You may be thinking “Narcos,” but you should be thinking safe, cultural, beach, with unlimited unique meeting space. In Cartagena, you have both city life and the beach all within a few blocks. The old, walled city is a must for dinners and even a scavenger hunt during the day. Coffee is king, and I highly suggest a coffee tasting class for team building. Cartagena also has ample infrastructure to host meetings of all sizes—and it’s affordable!

Anchorage, Alaska

While this is not exactly a warm destination, it’s certainly one your attendees will never forget. It isn’t called the “Last Frontier” for nothing! Plan your incentive around the Iditarod (March 2 this year), and let your attendees meet and greet the mushers and dogs. With more than 8,000 sleeping rooms and two convention centers, Anchorage is a beautiful destination that’s also affordable—and did I mention there’s no sales tax? Oh, and your attendees may even see the Northern Lights.

Panama City, Panama

Panama City has modern infrastructure, easy air access, and a wealth of cultural and natural attractions for team building. Of course, it’s home to the Panama Canal, which is a bucket list item for many people. Plus, it’s home to various indigenous tribes that welcome visitors into their villages for a day of cultural learning. Panama City is just plain easy: English is predominantly spoken, no U.S. currency-exchange is needed, and it’s safe. There are more than 15,000 sleeping rooms from boutiques to big-box chains. Choose a beach destination, a rainforest destination or the city. You can’t go wrong.

Asheville, N.C.

Who knew this little mountain town—known for its bohemian flair—had so much to offer? With the second-growing airport in the U.S., it’s easy to access. Plus, new boutique properties are popping up left and right. And the food: Top-notch cuisine is available all around, coupled with craft breweries. With more than 8,000 sleeping rooms, this walkable destination offers unique team-building activities galore. An added bonus: The CVB staff is one of the best in the country.

This article was first published in Prevue Meetings on January 29th. https://www.prevuemeetings.com/spark-blog/flip-the-script/take-incentive-groups-2019/

Monday, December 31, 2018

The Best Winter Team-Building Experiences That Break the Ice

This article was published on December 24, 2018 in PrevueMeetings. https://www.prevuemeetings.com/spark-blog/flip-the-script/winter-team-building-experiences-incorporate-next-event/

Wintertime is here, and if you have an upcoming program in a colder weather environment, you may need to skip the lake kayaking or the ocean surfing for your team-building events.
Team building should be an integral part of your programs, as it gets your attendees working, laughing and talking together while having fun. So, don’t let the winter months stop you from providing your attendees with unique experiences, unforgettable memories and memorable learnings.
Instead, check out these five winter team-building experiences that I’ve had personal success with in the past:

Wine Blending

This unique and memorable experience allows attendees to be a winemaker, circa 1800, complete with the outfit—a long wool coat and top hat. The experience takes place deep in the wine caves of a historic Sonoma, Calif., winery, called Buena Vista. Attendees create an eclectic blend and then choose their favorite to bottle, cork and add a personalized label before departing with their magical elixir. The winery keeps your “recipe” on file and you can order more bottles as you like.
Why I love this: It’s an unforgettable twist on the wine country experience. Why wine taste when you can make the wine yourself? The opportunity to create your own label is also invaluable for brand awareness.

Glass Blowing

You don’t have to go to Murano, Italy, to blow glass. Many cities, such as Asheville, N.C., have artist districts with working glass-blowing studios. Attendees can learn the basics of flame working and glass blowing, and even take their creation home with them. It gets hot in the studio, so it’s the perfect winter activity.
Why I love this: Guaranteed, not many of your attendees have experienced this art form first-hand. I love giving attendees that “first-time ever” experience, and this is one they’ll remember it forever. The team at North Carolina Glass Center is dedicated to educate and exploration—perfect for team-building.

Coffee Tasting

When in Colombia (the country), coffee tasting is king. At San Alberto in Cartagena, Colombia, this unforgettable sensory experience is a must. Attendees will awaken their tact, eyesight, taste and sense of smell while learning all about Colombian coffee—often considered the best in the world. Of course, other parts of the world like Hawaii offer coffee tasting experiences.
Why I love this: The Coffee Baptism class in Colombia is taught by a coffee sommelier, and identifying the smells is a lot tougher than you think. The various brewing devices and how they affect the taste is fascinating. Plus, it’s a local experience that is sure to change the way attendees select and consume coffee. And, don’t forget, a bag of coffee beans makes the perfect takeaway gift.
IT’S A LOCAL EXPERIENCE THAT IS SURE TO CHANGE THE WAY ATTENDEES SELECT AND CONSUME COFFEE.

Cooking Class With a Famous Chef and Author

Cooking is a great way to break the ice. Whether your attendees are preparing a full lunch or dinner with small teams making each course or competing for the best salsa award, you cannot go wrong. The Santa Fe Cooking School of Cooking Salsa Making Contest can be done at their venue—or they will come to you! And, yes, you can make salsa at the hotel pool. Teams work together to produce yummy salsas with assistance from chefs. It’s a great way for the group to work together (and be competitive, too), and get comfortable in the kitchen. The best part is eating the salsas and selecting a winner.
Why I love this: You’d be surprised how many people are not comfortable in the kitchen. This team-building experience encourages group bonding, communication and fosters camaraderie while cooking up fun in a kitchen. And everyone loves food as well as a signed cookbook from the chef.

Mushing

Nothing illustrates teamwork like mushing. This unique team-building experience takes our attendees out of the hotel ballroom and into the wild. Attendees bond with each other and with the dogs—creating a unique atmosphere. Whether attendees are mushing on the Continental Divide in Alberta, Canada, or mushing with past Iditarod champion sled dogs in Willow, Alaska, this team-building experience is sure to be well-received and remembered.
Why I love this: Dog-sledding is the perfect analogy for teamwork. And again, how many of your attendees have mushed? Giving them that unforgettable first-time experience will be a lifetime memory.
These are just a few of the programs I’ve successfully implemented for my clients’ programs, but what are your favorite wintertime team-building experiences? Comment below or Tweet me @acannistraci to share your tips!

Saturday, December 15, 2018

How Remote Workers Can Minimize Distractions

This article was published on yonder.io on December 6, 2018.

Working from home allows tremendous flexibility and is a total work life balance game changer. It does, however, come with a few challenges. Distractions ranks pretty high on that list.

Minimizing distraction starts with setting boundaries for yourself and for your family and friends. While you might have flexibility with your working hours, it’s important to set dedicated work hours and communicate those hours to your internal team, clients, family and friends.  Stick to those hours—if not you will find yourself working 24/7 and getting burned out… or not working at all and not having a job.
I’ve found that having dedicated office space in my home is helpful in setting boundaries as well. When I’m in that area of my home, I’m working. The door is usually closed, as this signals to my family that I’m unavailable. They know that when the door is closed, they need to knock (or just leave me alone.) I often only close the door to focus when I’m on a call or deep in numbers or writing. Other times, I’ll leave it open, and my family knows I’m open for a break.
Taking breaks is key. If you are finding yourself becoming distracted, you may just need a break. A break can mean walking to the kitchen for a coffee, or wandering outside to get the mail, or taking a 15-minute stroll around the neighborhood. Whatever works for you is what matters. Take a real break for lunch. Do not eat lunch at your desk. Take snack breaks. Take water breaks.

Oftentimes, I hit the local coffee shop or the beach to work. A change of scenery is what I need to refocus and jump start my creativity. When I’m at home, I easily get distracted by household chores. Getting out of my home often helps me to focus on work and only work. Calendaring helps also.
I have a master calendar that reflects my life—it includes both work and personal. I have time blocked off to drop off/pick up my daughter at Montessori School, go to doctors appointments, and attend meetings. I even block gym time, lunch time, and break times. I live by my calendar, and those little ding dong reminders keep me on track and distraction-free.
Since I do work from home, I regularly receive FedEx and UPS deliveries that I must sign, however, the added distractions of sales people knocking and interrupting my work day became too much. I invested in an inexpensive “No Solicitation” sign for my front door, and now if I hear a knock, I know I need to answer it.
There’s a lot of construction happening in my neighborhood currently, and that means loud noise. I’m thankful that I invested in a pair of good wireless headphones not only for the video calls, but to block out noise when I need silence to concentrate.
It’s hard to concentrate when you have a cluttered desk. Knick-knacks, receipts, junk mail, Post-It notes, and bills on your desk are total distractions. Take a few minutes each evening before you sign off for the day to clean, straighten, and organize your desk. Simply clearing away the clutter from the day will help you end your day and separate work time from “going home” time. You’ll also feel great when you log on the next morning, and you have a neat and orderly clean slate in which to start.
I usually start my day reviewing my to-do list for the day and my calendar. Knowing how my day looks and what I need to accomplish helps me focus and minimize distractions. I schedule out the tasks that need to be completed for the day around my standing appointments. My work is deadline heavy. There’s always a hotel contract due, a client byline due, award submission or speaking engagement deadline, or a timely social media post. I always start with those deadline sensitive deliverables and go from there. If there are a few admin or “mindless” tasks, I’ll knock them out of the way first –it always feels good to cross off a few line items straight away. What’s your best advice or tip for overcoming distractions when you work from home? Tweet us @acannistraci to share your tips!

Thursday, November 1, 2018

RFPs: The Foundation for a Successful Meeting


There are many factors to consider when creating RFPs for hotels and venues. Before you can go to contract, here are a few questions to address:

1. What are the goals and objectives of your program?
Communicating the metrics that the success of the program will be based is key. It’s important the venue understands what needs to happen and how they can be a partner in achieving those goals.

2. What’s the history of your program?
Where was your program last year? (Destination and venue) How many attendees? Past budget? Biggest success? Biggest challenge? Communicating past history will help ensure future success.

3. Who are the stakeholders?
Who has a say in the budget? Goals? Destination? It’s highly recommended that all stakeholders have buy-in and agree.

4. What’s the time frame to make a decision?
Hotels and venues rarely hold rooms and meeting space until a contract is signed. The sweet room rate and first choice meeting space can disappear overnight. It’s important to move quickly when you find the right fit.

For more tips on creating RFPs visit andgreat.net

Monday, October 15, 2018

Straight from the horse's mouth





If you hear something “(straight) from the horse's mouth", you hear it from the person who has direct personal knowledge of it.  Your customers are the best source of trust and enthusiasm in your brand, products, services. Does your marketing toolbox include testimonials? It should.

Correctly using testimonials is an art. Too fake and fluffy—you run the risk of not being taken seriously. Prospects can see straight through fake testimonials. Also, a short and sweet testimonial (such as, “I love this service!”) recommends your brand, but doesn’t say much else as to why potential customers should choose your brand. Ask your customers to elaborate on why they love your brand, and what sets your brand apart. 

Request that your best customers provide testimonials with details that definitively describe key and unique benefits of your brand. Customers should focus on addressing a pain points that your services resolve. Testimonials should answer the question of why someone should use your brand.

What are your best tips for curating testimonials?

Monday, October 1, 2018

Is Your Venue Safe?





















The world is changing and so must meeting planners. If the past year has been any indication, no place is exempt from risk. Think beyond terrorism. Think about hurricanes, volcanoes, shooters, and military coups — anything that puts your attendees at risk. Today, meetings and events come with a specific set of risks. The factors in determining hotel safety alone are numerous.

The big question you should be asking your meeting planner: Have you assessed the venue from a risk standpoint?

Your planner should conduct proper due diligence when sourcing a location and venue. Then they should develop a customized risk assessment questionnaire to be completed by the venue ahead of contract signature.

The top 8 factors in determining venue safety are:

1. Hard-wired smoke detectors.
These are more reliable as they are connected to a power supply and will sound indefinitely until turned off. They have battery backups to ensure they continue in the event the power supply is cut.

2. Adequate emergency lighting.
Does the venue have a generator? Does it auto turn on? You certainly don’t want attendees using their cell phone lights in the dark!

3. Locking devices on windows and doors.
Do the windows and doors open outward? If so they can be difficult to barricade. Does the venue have active-shooter denial devices? If not, will they add and train staff to use?

4. Emergency operations plan.
The venue should have a plan for all types of hazards — fire, hurricane, earthquake, terrorism. The plan should among many things, clearly marked evacuation routes, and the locations of fire extinguishers. Ask them to share their plan.

5. Readily available AEDs, and a list of staff trained in first aid and CPR.
You’d be shocked at the number of hotels that respond with “no first aid/CPR training.” I recently received the response, “We usually just call 911 and they arrive pretty quick.” (Scary.)

6. Security training.
Who on staff is trained to recognize threats? Will those people be onsite for your event? Who is the go-to person to report suspicious activity?

7. Food terrorism.Does the kitchen have procedures to combat food terrorism? What’s their procedure for vetting kitchen staff and food?

8. Recent threats?
This should be the first thing you ask — have there been any recent (and define recent) threats to the venue?

Bottom line: work with an experienced planner. If you need assistance assessing the safety and risk preparedness of a venue, andgreat can help! We invite you to contact us today.